EAP Spring Workshop Series 2012

Family & Children's Service of Ithaca
EAP Spring Workshop Series 2012





Our experienced presenters each hold a decade of experience in the field of employee assistance, helping individuals and organizations with various challenges. All workshops take place at Family & Children’s Service’s 127 West State Street office in downtown Ithaca.

Supervising and Leading during Change, Transition and Uncertainty
by Karen Fritz, LMSW
When: Tuesday, April 17th 9:30am-12:00pm

Do you supervise or lead in a work environment where the only thing that is predictable is change? This workshop will explore the difficulties of supervising and motivating others during times of change and stress, and how to support employees. Attendees will address how to handle one’s own stress and how to lead with courage and confidence through tough times at the workplace.

A Business Necessity: Giving Feedback and Addressing Performance Issues
by Karen Fritz, LMSW
When: Tuesday, April 24th 9:00am-12:00pm

For most supervisors, giving criticism or feedback and discussing performance issues is not only a challenge, but highly uncomfortable. Learn how to have these difficult conversations, and provide feedback in the most useful and professional way. Attendees will also explore the importance of incorporating feedback, in both of its forms (positive and negative) into your regular routine.

Dealing with Difficult People and Conflict
by Karen Fritz, LMSW
When: Tuesday, May 1st 9:30am-12:00pm

This workshop explores how to navigate tricky interpersonal waters in business relationships. Attendees will enhance their understanding of human behavior, difficult people and personality types. Attendees will also learn key communication/listening skills for handling conflict and difficult conversations.

Power of Words: Healthy vs Unhealthy Self-Talk
by Cora Ellen Luke, LMHC
When: Friday, May 18th 9:30-11:30am

The mind is very busy with self-talk, a silent stream of thoughts about ourselves, others and the world. It influences our feelings, behavior and even health. Come and learn how to identify, challenge and replace distorted thinking patterns with more accurate and balanced ones.

Please contact Karen Fritz to register at 273-7494 or kfritz@fcsith.org. Seating is limited.
Fee: $35 per person/per workshop with our EAP; $45 for all other organizations.
Make checks payable to Family & Children’s Service of Ithaca and mail to Karen Fritz and mail to:
Family & Children’s Service of Ithaca
127 West State St.
Ithaca NY 14850

For more information, visit our new website http://www.wheretoturnithaca.org/

Past Events

What to Say to a Porcupine: Customer Service in Prickly Times

March 9, 2010
9:00 a.m. to 12:00 p.m.
Tc3.biz

AM&T- Leveraging A Legacy

March 23, 2010

1/2 day program

Within the next 5 years, 65% of U.S. family business owners expect to transition out of their business. The disturbing fact is that fewer than 40% of businesses successfully make the hand-off to the next generation of management. AM&T has arranged for a special 1/2-day program on March 23 to address this issue.

Greater Customer Connections

Thursdays, March 25, 2010 and April 1, 2010

1:00 p.m. to 4:30 p.m.

Location: TC3 – Lieberman Extension Center

118 N Toga St. Ithaca

TC3.biz Lean Office

Friday, March 26th

info@tc3.biz, 607.844.6586

Small Business Workshop: Business Marketing with Facebook and Twitter

Date & Time: Fridays, April 2nd & 9th, 1:00 to 4:00 PM

Alternatives Federal Credit Union: 125 N. Fulton St., Ithaca

Where: Alternatives Federal Credit Union

Past Events

Managing Performance - For Your Best and Worst Employees with Deb Shigley

fee $30. A workshop for eveyrone who supervises other people.

Thursday, March 11, 2010, 8:30 - 11:30 am

at the Child Development Council

Making Meetings Work with Judy Saul

fee only $20. A workshop for anyone involved in planning and running meetings, including Board and committee chairs and supervisors.

Thursday, March 4, 2010 from 9:00 am to Noon

at the Child Development Council

Recruiting and Fostering an Effective, Diverse Board of Directors with Laura Branca

fee $30. A workshop for members of non-profit boards of directors and for staff who work with the board on recruitment. Details below.

Thursday, February 25, 2010 from 9:00 am to Noon

at the Child Development Council

Entrepreneurship Seminar Series - Today's Business Plan & Raising Money

Date: 02/19/2010

more information here, or please contact Amanda Arliss at aa627@cornell.edu

Social Media Marketing for Business

Tuesday, February 16, 2010 and Thursday, February 18, 2010

Registration Deadline: February 9, 2010

Print Design Certificate Program
February 10, 2010 through June 3, 2010
Time varies – 8 workshops- for more information call 844-6586
Location: TC3 – Lieberman Extension Center

Web Design Certificate Program
February 10, 2010 through May 19, 2010
Time Varies – 7 workshops- for more information call 844-6586
Location: TC3 – Lieberman Extension Center

SBIR Workshop
Tuesday, January 19, 2010
A small business innovation research workshop for growing knowledge-based small enterprises.
Location: Weill Hall 226
8am-1:30pm on the Cornell University Ithaca campus

Small Business Workshop:
"What Business Owners Need to Know About Employment Law - Legal and Effective Hiring and Management of Talent"
Wednesday, February 3, 2009 9:00 AM

Getting Found Online
When: Fridays, November 13 and 20
Time: 1:00 - 4:00 pm
Registration required: Contact Alison, mailto:alison@alternatives.org

Navigating Stressful Times In Your Business
Date: Friday, December 4, 2009
This program will examine the ways that employees are being affected and what organizations are doing to creatively assist their people as they navigate through these unprecedented times.

Women's Leadership Series
Women and Courage: The Many Faces of Leadership
Strengthening Your Voice: Meaningful Messages Delivered with Impact- Linda J. Tompkins
Date: December 11, 2009
For questions, or to register, please contact Amy Kohut, 607-254-7474 or aek44@cornell.edu

Entrepreneurship Seminar Series - Market Validation & Idea Assessment
Date: 11/13/2009

TCAD Presents: ESSENTIAL ELEMENTS OF EXPORTING
Date: November 9th, 2009
Please RSVP to info@tcad.org Please Call TCAD at 607-273-0005 with any Questions

"Using Social Media for Your Business"
Panel
Date and time: Thursday, July 16, 8-10 AM
Location: Tompkins County Chamber of Commerce
Cost: FREE

Seminar Surviving Tough Economic Times
Wednesday, June 10th
8:30 AM - 10:30 AM
Country Club at Ithaca
189 Pleasant Grove Rd.
Fee: $20, includes breakfast buffet
To register email usbcal@labor.state.ny.us or call Cathy Leonard 607-741-4518
www.nyjsec.org
www.tompkinsworkforceny.org

Human Services Coalition -Partners in Leadership 3-Part Series
Tuesdays, June 13th, 23rd and 30th
9:00-11:00 AM
Cornell Cooperative Extension
615 Willow Ave.
Fee: $105
To register email registration@hsctc.org or call Scott Heyman 607-273-8686
Human Services Coalition

Financial Management & Planning In Small/Startup Non-Profits
Tuesday, June 16th
9:00-10:30 AM
Cornell Cooperative Extension, Room A
615 Willow Ave.
Fee: $25
To register email registration@hsctc.org or call Scott Heyman 607-273-8686
Human Services Coalition

Are You Ready for Business? - Exploring Entrepreneurship!
When: Wednesdays, June 17 – July 1
Time: 6:00 - 8:30 pm
Where: Alternatives' 2nd floor conference room
Cost: sliding scale, $30 - 90
Registration required: contact Leslie@alternatives.org
http://www.alternatives.org/cents_seminars.html

Past Events

Intensive Business Plan Writing Workshop
When: Tuesdays, May 26 & June 2
Time: 6:00 - 9:00 pm
Where: Alternatives' 2nd floor conference room
Cost: sliding scale, $30 - 60
Registration required: Contact Leslie@alternatives.org
http://www.alternatives.org/cents_seminars.html

How To Tell Anyone Anything: The Art of Painless Feedback
Wednesday, June 3
8:30 a.m. - 12:30 p.m.
Sprole Conference Room, Dryden TC3
CEPE 476 01 • 0.4 CEU
Fee: $109, includes materials and
morning refreshments
www.tc3.biz