Family & Children's Service of Ithaca
EAP Spring Workshop Series 2012
Our experienced presenters each hold a decade of experience in the field of employee assistance, helping individuals and organizations with various challenges. All workshops take place at Family & Children’s Service’s 127 West State Street office in downtown Ithaca.
Supervising and Leading during Change, Transition and Uncertainty
by Karen Fritz, LMSW
When: Tuesday, April 17th 9:30am-12:00pm
Do you supervise or lead in a work environment where the only thing that is predictable is change? This workshop will explore the difficulties of supervising and motivating others during times of change and stress, and how to support employees. Attendees will address how to handle one’s own stress and how to lead with courage and confidence through tough times at the workplace.
A Business Necessity: Giving Feedback and Addressing Performance Issues
by Karen Fritz, LMSW
When: Tuesday, April 24th 9:00am-12:00pm
For most supervisors, giving criticism or feedback and discussing performance issues is not only a challenge, but highly uncomfortable. Learn how to have these difficult conversations, and provide feedback in the most useful and professional way. Attendees will also explore the importance of incorporating feedback, in both of its forms (positive and negative) into your regular routine.
Dealing with Difficult People and Conflict
by Karen Fritz, LMSW
When: Tuesday, May 1st 9:30am-12:00pm
This workshop explores how to navigate tricky interpersonal waters in business relationships. Attendees will enhance their understanding of human behavior, difficult people and personality types. Attendees will also learn key communication/listening skills for handling conflict and difficult conversations.
Power of Words: Healthy vs Unhealthy Self-Talk
by Cora Ellen Luke, LMHC
When: Friday, May 18th 9:30-11:30am
The mind is very busy with self-talk, a silent stream of thoughts about ourselves, others and the world. It influences our feelings, behavior and even health. Come and learn how to identify, challenge and replace distorted thinking patterns with more accurate and balanced ones.
Please contact Karen Fritz to register at 273-7494 or kfritz@fcsith.org. Seating is limited.
Fee: $35 per person/per workshop with our EAP; $45 for all other organizations.
Make checks payable to Family & Children’s Service of Ithaca and mail to Karen Fritz and mail to:
Family & Children’s Service of Ithaca
127 West State St.
Ithaca NY 14850
For more information, visit our new website http://www.wheretoturnithaca.org/
